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Benefits of Chaplain Services

The implementation of a Chaplain Assistance Program (CAP):

  • Reduces costly consequences of poor problem solving (i.e. suicide, substance abuse, workplace violence, and/or sabotage etc.).
  • Increases early awareness of and intervention in situations of physical or emotional overload and onset of related physical and emotional dysfunction.
  • Provides a source of support and resources in times of personal crises.
  • Improves attitudes, cooperation, and performance.
  • Increases loyalty and trustworthiness.
  • Increases dedication to company goals, priorities and objectives.
  • Reduces staff conflicts.
  • Decreases anxiety and tensions.
  • Contributes to the safety of the workplace environment.
  • Serves the company values.
  • Increases commitment to the job and reduces absenteeism.
  • Helps employees become more productive.

Greater employee loyalty results in a greater commitment to the company and, thus, a lower turnover rate; and all of the above have a direct positive impact on the bottom line.

The leaders of major companies across the country have seen first-hand the benefits of offering a chaplaincy program. Here’s what they have to say about their experiences:

While measuring the tangible, monetary benefits of chaplaincy programs can prove difficult, both [John Tyson, Chairman and CEO of Tyson Foods and Robert Pettus, Jr., Vice Chairman of Coca-Cola Bottling Co. Consolidated] agreed that the programs were huge successes. After a nine month study, Coca-Cola Bottling concluded that their newly introduced chaplaincy program contributed to improvements in morale, productivity, safety, and quality.” [i]

“Pettus [Robert Pettus, Vice Chariman, Coca-Cola Bottling Co.] has studied the costs and benefits of a workplace chaplaincy program and concluded that they more than pay for themselves in terms of lower turnover, higher morale, and healthier staff. By way of example, Pettus shared that some union employees—who happened to be a group of single mothers—approached him and said that, if tough economic conditions meant the workplace chaplaincy program might have to get cut, they were willing to give up other benefits instead so as to keep that one. In thirty years of work in human relations, he had never heard such an offer.” [ii]

“Embry [Tim Embry, CEO of American LubeFast, a Georgia-based chain of 70 oil change and auto maintenance shops in the South that employs about 500 persons] reported that since he implemented the chaplaincy program… his employee turnover rate and product shrinkage (losses due to theft) declined dramatically. He described the chaplaincy program as ‘an employee assistance plan on steroids’ and recommended that other business leaders involve their companies. Said Embry, ‘Do it. You will be rewarded.’” [iii]

[ii] Miller, David W. (2007). God at Work: The History and Promise of the Faith at Work Movement. New York: Oxford University Press, Inc.

in partnership with
Corporate Chaplaincy Consulting
608-217-7261 - 7228 Elmwood Ave. - Middleton. WI 53562, USA
© 2005-2014 Capital Chaplains LLC.